The Pioneer Insurance Group
137 E Main St
Ravenna, OH 44266

Fax: 330-296-6720

Personal and Commercial Insurance in Ravenna and Kent, OH

Since opening our doors in 2008, The Pioneer Insurance Group has been committed to providing customized insurance solutions to individuals and businesses in Ravenna, Kent, Mantua, Rootstown, and the surrounding areas. As a family-owned and operated agency, we are committed to serving the community where we live. Outside of the office, we also support local organizations such as Pioneer Girlz, Lions Club, LifePointe Church, and the Ravenna Chamber of Commerce

Keeping Northeast Ohio Businesses Protected

When matching a customer with insurance, we thoroughly examine their unique needs and exposures before making appropriate recommendations. We then turn to carriers Nationwide, Travelers, and Western Reserve Group for the best and most cost-effective policy.

We are able to provide our clients with customized personal and commercial insurance policies. We also offer coverages tailored for specific industries such as contracting, garages, and restaurants. In some instances, our clients may also choose to bundle coverage in the form of a business owners policy (BOP) for increased protection and savings.

To begin working on a policy, please request a quote.

Family Agency Serving Clients

At The Pioneer Insurance Group, we are committed to providing our clients with exceptional customer service. We respond to quote requests the same business day and will return calls after hours the next day.

Once we have worked together to put a policy in place, we conduct annual reviews to make sure it is still the most fitting policy for our clients. We enjoy building lasting relationships with our customers and will work to ensure that they are properly protected for every stage of life. To learn more about our products and services, contact us.

Additional Resources

Ohio Department of Insurance

Insurance Buyer’s Guides (The National Association of Insurance Commissioners (NAIC))

Small Business Insurance Details and Resources (The U.S. Small Business Administration (SBA))


Meet Our Team

Tom Freborg
Tom Freborg


Susan Bassam
Susan Bassam

Account Executive


Accommodating, professional, helpful, and quick. Very comfortable experience and I was impressed by their capabilities. Highly recommended.

Brad M.

I feel lucky to have found an agent willing to provide this level of service. No need to look anywhere else!

Michelle D.

Over the years we've never once had to worry about our coverage. My husband and I are long-time customers and proud to be.

Carol S.

Surprisingly flexible and in-touch with my needs as a small business owner. Couldn't ask for more.

Spencer F.

They have strong ties with the community, and it shows. It's nice to do business with people that really show they care about you and your family.

Susan T.

Contact Us